Store Policies
Cancellations
Cancellations will be accepted within 24h of purchase, as long as the order has not been shipped already.
Each piece is subtly unique, you will receive one of the options from the listing photo. If you happen to buy a variety that already sold out, your purchase will be cancelled and automatically refunded.
WWF Donations
Space Frog is an adamant supporter of the natural environment, and of course the beautiful, diverse wildlife that inhabits it. For this reason, every purchase of a "Frog of the Month" includes a $5 donation to the World Wide Fund for Nature (WWF). In other words, Buy a Frog, Save a Frog! This donation is made regardless of if discounts or coupons applied. Customers will receive a forwarded donation receipt within 7 days of their purchase to show the donation has been made.
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To find out more about WWF, you can visit their website here: All About WWF Australia & Our Work - WWF - WWF-Australia
Broken Items
I do my best to ensure that your item will arrive in perfect shape. Each piece is packaged individually with tissue paper and surrounded with shredded cardboard inside a box. Extra fragile pieces are shipped in bubble wrap for maximum security.
If your item arrives broken, please send me a photo and I will do the best to help.
Broken Items
Currently we are accepting only paypal, but we will be expanding payment methods to debit and credit cards soon.